October 29, 2007
Hi Vijay,
Just wanted to give you an update on how Sikka Software is working for us.
It has allowed us to really dig into our accounts receivable. We are
currently using Softdent, (moving to Dentrix currently), so we wanted to clean
up some old accounts. It turns out that our beloved office manager,
because of her responsibilities, hasn't been as tenacious with some outstanding
patient and INSURANCE billing follow ups as she should have been.
With Sikka pulling out this information, it has allowed us access to the
information that heretofore we couldn't easily extract from Softdent.
Also, because we can list the columns as our needs dictate, ie alpha, age, $,
etc. when it is exported to excel, the info is easily understood, and follow up
is expedited.
We have also used Sikka to monitor patients who haven't been in for 18+ months,
we have a staff member assigned to that task of follow-up as well. Once
we are comfortable with Dentrix, we will have your team remap. Also,
because we have gone digital with 13 workstations and a dedicated server, we
will have your staff move Sikka to our file server, which we have remote access
to, then Dr. Grossman and I can access, Dentrix, Sikka and Quickbooks from home
as well.
Charles McKelvey, DDS
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