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An embedded product and service from Sikka Software" Corporation.
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Sikka Software Corporation is proud to introduce a brand new product and
service based on the established Dental Practice Optimizer®. This service is
DPOPA™ and is geared towards the practice advisors - both practice management
consultants and dental accountants.
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Introduction
In
the current information delivery model practice advisors obtain the information
from their dentist clients to advise and help them. These practice advisors
have to go through a number of different practice management systems including
Dentrix®, Softdent®, Eaglesoft®, EasyDental®, Mogo®, PracticeWorks®,
DentalVision® and OpenDental® amongst others. In addition each one of these
practice management systems has a number of versions. For example Dentrix has
v9, 10, 11 and now G2. Similarly most others have 4-5 versions each.
Adding to this
complexity is a number of financial systems that the dentist uses. These
include QuickBooks®, Quicken®, PeachTree®, MSMoney® and Checkmate® etc. Again,
there are at least 8 versions of QuickBooks (such as QuickBooks Pro 2003,2004,
2005, 2006, 2007, QuickBooks Basic, QuickBooks Online etc.).
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Inefficiencies
Current information delivery model is both complicated and full of
inefficiencies. It is very manual and so complex skills are required to extract
specific reports that are then manually entered in Excel or other format for
further analysis. This is time consuming and consequently never on time. The
same applies if the practice advisor is waiting on the dental office’s front
desk to send them the reports. Again the reports are on printed paper and have
to be manually entered and then error checked. Data accuracy or report accuracy
is always under question. If the reports are not received on time, the practice
advisor looks bad because the dentist is expecting advice and analysis on time.
If the reports are received on time but are inaccurate again the practice
advisor looks bad because the dentist declares the analysis and numbers as
inaccurate. This can be the biggest time, resource and credibility sink for the
practice advisor and may also result in customer attrition.
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| New Information Delivery Model |
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Dental Practice Optimizer® for Practice Advisors standardizes information
delivery. It does this by providing highly efficient access through a
consistent and standard interface. It can seamlessly interface with all major
practice management systems including Dentrix®, Softdent®, Eaglesoft®,
EasyDental®, Mogo®, PracticeWorks®, DentalVision® and all major financial
systems including QuickBooks®, Quicken®, PeachTree®, MSMoney® and Checkmate®.
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Features of DPOPA™
DPOPA™ provides customizable reports with any business statistics that the
practice advisors need to help them advise their dentist client. DPOPA™ sends
information by emails that can be scheduled daily, weekly and monthly for any
particular day. This is part of Sikka Software Corporation ON DEMAND delivery
model. In addition to the emails, the Sikka On Demand™ model includes remote
access and customized reporting solution described later. This efficient new
information delivery model is capable of providing real time data and comes
with certified data accuracy verified by Sikka Software Corporation.
DPOPA™ includes ability to map and generate information in Profit and Loss
categories as specified by Academy Of Dental CPAs and accommodates variations
for individual CPAs and practice consultants.
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SIKKA ON DEMAND™
Delivery Model
Sikka Software Corporation technical support completes the installation of
DPOPA™ on the dentist client after receiving the signup sheet from the practice
advisor. A sample signup sheet will be sent with this document. The practice
advisor informs the dentist that Sikka Software Corporation technical support
will be remotely logging in to the client’s machine and they will need to keep
the practice management system and financial system open during the duration of
the activation. During this activation all that is needed is the computer time
and not the staff’s or the dentist time. At the end of the installation an
email will be sent to the practice advisor as reported in the signup sheet and
the practice advisor will work on the mapping. Once the mapping is completed,
the DPOPA™ is sending the accurate data to the practice advisor at the
frequency they want.
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Webinars and Updates
Sikka Software Corporation will train each practice advisor using Webinars.
These webinars will be done so that the practice advisor can use the DPOPA™ to
its full capability and understand how to zoom in and interpret their clients’
data. Complete updates of DPO as they are released will be made available to
all current practice advisor clients and re-training for new feature
familiarization as required. Access will be available to all Sikka Software
Corporation Webinar based trainings.
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Remote Access
Remote access service is provided if the practice advisor wishes. This remote
service is a secure HIPAA compliant web based access to client offices. This
will curtail the initial need for practice advisor consultants to travel to the
dental practice to gather practice management system and financial data. This
helps recapture that time for actual coaching.
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Custom Portal
A custom practice advisor portal will be made available to our CRM (Customer
Relationship Management Program) to monitor all practice advisor clients on
DPOPA™. This enables practice advisors to communicate directly with Sikka
Software Corporation team and to coordinate activations as new clients come on
line.
We can coordinate a ramp up of within 30 days for all of practice advisor
clients (with 24 hour access to the computers online and a minimum of staff
time to coordinate the install) phased in on practice advisor determination of
who is first, second, etc. We can then coordinate trainings of practice advisor
consultants and guide them to predetermined Webinar based trainings to bring
them all up to speed quickly as well as hosting practice advisor webinars
(handles groups of up to 1000) and Go to meetings (handles interactive groups
of up to 11).
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Pricing of DPOPA™
Units of 50 DPOPA™ are priced with a discount. This includes the Sikka On
Demand™ delivery and installation of DPOPA™ and full access to the remote
access and customized CRM portal reporting. The practice advisor is able to get
emails at the periodicity of what they specify to Sikka Software Corporation
technical support in the signup sheet.
In this model DPOPA™ will not be on client’s desktop and only the practice
advisor will have access to it. This does not let the dentist client use the
program. The DPOPA is customized more to suit the needs of the practice
advisors. If the dentist client wishes to purchase Dental Practice Optimizer®
they can choose to do that and in that circumstance the practice advisor will
no longer have to pay for the DPOPA™ and the dentist will pay the retail price
of the Dental Practice Optimizer®. The dentist will get full training from
their practice advisor or Sikka Software Corporation.
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